In this opening episode of Insurance Corner, the hosts sit down with Dan and Will to explore how insurance organisations are navigating change across technology, operations, and customer expectations.
The discussion goes beyond hype, focusing on the real‑world pressures insurers face today — from modernising legacy processes to making better decisions with data and AI. Together, they unpack what’s working, what isn’t, and how leaders can cut through complexity to focus on outcomes that actually matter.
This episode sets the tone for the series: grounded, practitioner‑led conversations designed for insurance professionals who want thoughtful insight rather than soundbites.
Key themes covered:
- The current state of insurance transformation
- Practical decision‑making in complex environments
- Where technology genuinely adds value (and where it doesn’t)
- Lessons learned from real insurance experience
- Latest and greatest announcements from Microsoft technology covering Data and AI.
Guest Speakers: Will Triccas, Microsoft Account Technology Strategist & Dan Henry, Microsoft Account Technology Strategist