Unlocking Insurance Intelligence: Demystifying Microsoft’s 3 IQs with Jonathan Ball
In this episode of Microsoft’s Insurance Corner, Heather and Steve sit down with data expert Jonathan Ball to unravel the…
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Other Episodes
From Idea to Impact: Building Agentic AI for Insurance at Microsoft with Sean Cox
In this episode of Microsoft’s Insurance Corner, Steve Walker and Heather Haley sit down with Sean Cox, Account Technology Strategist,…
AI Unlocked: Transforming Insurance in the UK with Dr. Dorota Zimnoch
Join Heather Haley and Steve Walker in “AI Unlocked: Transforming Insurance in the UK,” as they dive into the practical…
The Future of Work in Insurance: Platform vs Model with Michael Dawson
In this episode of Insurance Corner, Heather Haley and Steve Walker are joined by Michael Dawson, Microsoft AI Workforce Specialist,…
Agents Are the New Employees: Re‑Engineering Insurance with AI with David Prince
In this episode of Insurance Corner, we sit down with David Prince, Microsoft Account Executive and Financial Services AI champion,…
Reimagining Life Insurance Claims with AI and Automation with Chris Green
When someone loses a loved one, navigating financial products and life insurance claims can become an additional burden during an…
AI Transformation in Insurance: From POC to Real Business Value with Kim Wolff
In this episode of Insurance Corner, Heather Haley and Steve Walker are joined by Kim Wolff, an AI transformation leader…
London Market Unveiled: AI, Data, and Collaboration with Dan Reardon
In this episode of Insurance Corner, we’re joined by Dan Reardon, Account Executive at Microsoft, to explore how the London…
Agentic AI, LLM Strategy and Application Modernisation in Insurance with Sudi Naidoo
How should insurers design for AI agents, manage model choice, and modernise legacy applications at scale? In this episode, experts…
Microsoft Ignite Unpacked: AI, Data, and Governance in UK Insurance with Dan Henry & Will Triccas
In this opening episode of Insurance Corner, the hosts sit down with Dan and Will to explore how insurance organisations…
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Meet the Hosts
Steve Walker
Steve is a technology leader focused on insurance innovation, helping carriers modernise core platforms and operating models. He has led cloud strategy and large-scale delivery programmes that reduce legacy complexity and improve speed to market. His work bridges business, architecture, and engineering teams to deliver measurable customer and broker outcomes. Across the industry, he partners with insurance organisations to modernise their IT estate in the cloud with secure, practical transformation roadmaps.
Heather Haley
Heather works with insurance leaders to connect strategy, technology, and delivery in complex enterprise environments. She has supported large insurers through transformation programmes that modernise operations, improve decision-making, and accelerate value from data. Her focus combines responsible innovation with practical execution, from early pilots through scaled adoption. She helps organisations transform and adopt agentic AI at scale across customer, operations, and risk functions.
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